Privacy Policy
Last Updated: September 12, 2024
Vidmore.ai constantly strives to safeguard your privacy. This Privacy Policy aims to explain what information we gather, use, and share when you visit our websites and/or use our products and services. This privacy policy applies to all of Vidmore.ai's websites, products, and services that display or link to this privacy policy.
Vidmore.ai will only collect your personal information with your permission and for legal purposes. We do not distribute or share your personal information beyond what is absolutely necessary to fulfill our obligations to you. We will never sell your personal information under any circumstances.
Please read this Privacy Policy so that you understand what information we collect and how we use, protect, and share it.
If you have any questions about this Policy, please feel free to contact us at support@vidmore.ai.
What Information We Collect and How We Collect
When you visit our websites, use our products, or contact us by email or otherwise, we may collect or ask you to provide the following information in order to manage our relationship with you.
Use of Cookies
"Cookies" are small text files that are placed on your computer or device when you visit our website. These cookies are commonly used to make websites work and operate more effectively. The information we gather from cookies may be analyzed by Google Analytics and may be used to identify your location so we can provide content in your native language. When you use our website, you consent to our use of cookies, as explained in this privacy policy. Nevertheless, you have the option to accept or reject cookies. The majority of web browsers automatically accept cookies. You can typically adjust your browser settings to refuse cookies if you prefer.
Here are some guides on how to delete or disable cookies on your browser:
Safari users: how to delete and disable on Safari
Chrome users: how to delete and disable on Google Chrome
IE users: how to delete and disable on Internet Explorer
Firefox users: how to delete and disable on Firefox
Opera users: how to delete and disable on Opera
Edge users: how to delete and disable on Microsoft Edge
Google Analytics is a web analysis tool offered by Google. Vidmore.ai utilizes Google Analytics cookies to gain insights into how our visitors use our website, generate reports on website activity, and offer additional services related to website behavior and internet usage. By using this website, you consent to Google processing data about you. Google's privacy policy is available at https://policies.google.com/privacy.
Use of Social Networks
If you decide to 'share' Vidmore.ai products with friends on platforms like Facebook, Twitter, or other social networks, you might receive cookies from these websites. We cannot control the settings of these cookies. Please visit these websites for more details about their cookies and how to manage them.
Placing Orders
When you purchase "paid" products or services from Vidmore.ai, the billing is handled by a third-party service provider acting on our behalf. You'll buy directly from the service provider, not Vidmore.ai. The service provider will handle your personal information according to their own privacy policy and terms of service.
The service provider may ask for billing information such as your name, email address, home or work address, telephone or mobile phone number, and payment information, including credit card number, expiration date, security code, and the name of your issuing bank. This information is used to complete orders, process payments, deliver products, offer customer support, and other related tasks. The third-party service provider might send us some of your personal information, but they won't share your payment details. We may use the information we get to confirm your registration, update you on your order, offer subscription renewals, or share relevant offers you may be interested in, if applicable.
We have agreements with all third-party service providers that they will not use your personal information for their own marketing and will not share it with others.
Newsletter Subscriptions
Our website provides news and information through newsletters. If you decide to subscribe to our newsletter, you are asked to provide your email address. We'll use your email to send subscribers our latest news, updates, and exclusive offers. You can stop receiving our newsletter at any time by clicking the "unsubscribe" link in any email from us.
Contact Us and Technical Support Service
We may gather or request necessary information when you contact us via email, join our Affiliate Program, or seek online support. This information could include but is not limited to, your name, email address, website, software usage details, computer or device specifications, system information, startup items, registry entries, dump files, and crash logs. Generally, we only collect the information needed to address your issue.
This information helps us provide services and support, detect and remove viruses, and resolve technical problems. By sending us this information, you agree to share it with Vidmore.ai. If you prefer not to share it, you can close the related window. We'll only use this information for individual support or assistance and won't keep it longer than necessary. We promise not to publish or share your personal information outside Vidmore.ai or allow others to use it for marketing without your consent.
Non-Personal Information
We may gather some non-personal information to verify your registration and understand how you use our software or services. This information could include your operating system, device ID, IP address, browser type, browser language, website referral and exit pages, clickstream data for our websites and products, and the specific pages or features of our software or services you access and the time spent on them.
How We Use the Information We Collect
Vidmore.ai gathers and utilizes your personal information to operate and enhance its websites, products, and services and to fulfill your requested transactions. These uses might involve offering you more efficient customer service, making our websites or services easier to use by reducing the need for repeated data entry, conducting research and analysis to improve our products, services, and technologies, and presenting content and advertising tailored to your interests and preferences.
We also use your personal information to communicate with you. We may send essential service communications like welcome letters, billing reminders, technical service updates, and security announcements. Certain Vidmore.ai services, such as Newsletter, may send regular member letters as part of the service. We may also occasionally send you promotional mailings to inform you about other Vidmore.ai products or services.
Personal information collected on Vidmore.ai websites and services might be stored and processed in the United States or any other country where Vidmore.ai, its subsidiaries, or agents have operations. Using a Vidmore.ai website or service, you agree to transfer your information outside of your country.
How We Protect the Information We Collect
Vidmore.ai is dedicated to safeguarding the security of your personal details. We've put in place various security technologies and procedures to help shield your personal information from unauthorized access, use, or disclosure. These measures involve:
Storage of Your Information
We keep the personal information you give us on computer systems with restricted access located in secure facilities.
Technology safeguards
When we send highly sensitive information (like a credit card number or password) online, we protect it using encryption, such as Secure Socket Layers (SSL).
No one can guarantee, and we don't guarantee that your personal information is always completely safe. You're also responsible for keeping your personal information confidential to protect it from unauthorized access or use. If you use a password to protect your accounts and personal information, it's your duty to keep that password confidential. Don't share this information with anyone. If you're sharing a computer or device, always log out before leaving a website or service to safeguard your information from others.
Controlling "Spam" or Unsolicited E-mail
Vidmore.ai is concerned about dealing with unwanted commercial emails, or "spam." Vidmore.ai has a strict Anti-Spam Policy against using customer accounts to send spam. Vidmore.ai won't sell, lease, or rent its email subscriber lists to other companies. Although Vidmore.ai keeps looking for and using new technology, like better filtering, no current technology can completely stop spam. Using tools like Inbox Protector and being careful about sharing your email address online can help decrease the amount of spam you get.
How We Share Your Information
Vidmore.ai does not share or reveal your personal information to any other companies, with two exceptions as below:
Third-Party Service Providers
We may hire other companies to provide specific services for us, like handling mailings, offering customer support, hosting websites, processing transactions, or doing statistical analysis on our services. These companies will only be allowed to get the personal information they need to provide the service. They are required to keep this information confidential and can't use it for anything else.
Government and Law Enforcement
We may access or reveal your personal information if we think it's necessary to: (a) comply with the law or legal procedures served on Vidmore.ai; (b) protect and defend Vidmore.ai's rights or property (including enforcing our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Vidmore.ai services or members of the public.
How to Change or Delete Your Personal Information
If you want us to fix, modify, or remove your personal information, newsletter subscriptions, or support tickets, please contact us with your request. We will respond within a reasonable time. However, some information might be kept in archived or backup copies to comply with legal requirements, resolve disputes, and enforce our agreements.
For information processed by third-party partners, you have the right to access your personal information. If you want to access, correct, modify, or delete inaccurate data on a third-party partner's platform, you should contact them directly. They are the data controllers, and Vidmore.ai doesn't have control over that information.
Changes to This Privacy Policy
We will occasionally update this Privacy Policy to reflect changes in our services and customer feedback. When we do so, we will revise the "Last Updated" date at the beginning of this statement. We encourage you to review this Privacy Policy regularly to stay informed about how Vidmore.ai is protecting your information.
Contact Information
Vidmore.ai regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy by contacting support@vidmore.ai.